Clean up your desktop…

Flat spaces draw stuff. Although my computer desktop is vertical, it makes a great place to store the things I am working on. There are always pictures for the next blog post, URLS that I want to reference when working with a client or writing and several folders generated by software to keep saved calls and audio notes nearby.
Storing things on the desktop can seriously slow a computer down. While a dozen files won’t have much of an impact, a hundred or even thousands can lead to spinning beach balls!
Just before the holidays I received a message from Pat. He was having all sorts of computer issues and beach balls. Although Pat lives in Ireland, we can use our software to take a look at a client’s computer screen. Imagine my amazement when I saw not tens, not hundreds but almost 4 thousand items piled on Pat’s desktop!
I opened a Finder window, pointed it to the desktop and got to work. The first thing I needed was a new folder. I named it Pat’s Stuff. I put a space before “Pat” so that the folder would be first if I sorted the files by name. I arranged the two windows so that I could easily move files to the new folder.

I began dragging the files and folders to the empty folder. When I dragged the files over, we got a spinning beach ball and it took several minutes before we could see the folders moved to their new location. With each set of files that were moved, the process shortened. When we had only the new Pat’s Stuff folder and the Hard Drive icon on the desktop, the computer was very speedy. The spinning beach ball disappeared!
Unfortunately, cleaning the desktop by shoving everything into a new folder is only a temporary solution. In fact the clutter is still there, but the computer is not having to deal with all of those icons.
Think of each file on the desktop as a separate window because, in fact, the Macintosh OS treats each one that way. It’s no different in Windows. Files stored on the desktop need to be redrawn and kept track of, just as if there were that many open windows.
So how do you deal with all those files? I give frequent presentations and so I often need to clean up the clutter. My solution has been to make that new folder and begin it with a date. Then I drag all the files from my desktop into that folder. If I am not careful, I end up with this, folders inside of folders, but the files still need to be put away!

I was at the Macworld | iWorld Expo last week. I attended a session given by Chris Breen of Macworld Magazine. He suggested an Automator workflow that aids in desktop cleanup, but that is a little complicated for this blog entry. Perhaps I will tackle that later.
Today, while surfing the web, I ran into an interesting application called Unclutter. When it is installed, it adds a tiny jeans pocket to the menu bar at the top of the screen. Click it and you see this menu:

If you pull down to “Open Panel, you see this:

Drag files up to the icon in the menu bar and this happens. Notice the panel opened and you can see the files being placed there:

It’s very easy to drag files in and out of the window--and they are not being stored on the desktop. If you need a file, just click on the icon, drag down to “Open Panel” and then drag the files to a new location--even back to the desktop.
There are a few more features. The black panel is the last thing you copied to the clipboard and the yellow panel is a place to write quick notes. You can also get the window to open by using the scroll gesture. Take the cursor to the icon in the menu bar. Place two fingers on the trackpad or mouse and pull down. Unclutter will open.
I have not used Unclutter long enough to know if it will solve my cluttered desktop, but I am willing to give it a try!
Unclutter is available in the App Store. It is on sale for $1.99 through February 7. After that it will cost $2.99.

I keep talking about helping people. That’s because I am a consultant. I work with Bob “Dr. Mac” LeVitus. We offer trouble-shooting, technical support and training over at Bob LeVitus Consulting. Tutoring costs only $60.00 per hour. We have special software that allows us to see your computer and we can work on the things you want to learn. Give us a call at 408 627-7577. Or send an email to urgentrequest@boblevitus.com.
--Pat
AppleWorks doesn't work anymore--now what?
We wanted programs that made fancier documents. Unlike the earlier days, we often sent digital files to people. We needed links that were clickable, spreadsheets with more than one table and we wanted presentations that had transitions, build and outflows.
Apple replaced Appleworks with the iWork suite. It contains three separate programs, Pages, Numbers and Keynote.
Many people were upset when Apple did away with their favorite do-it-all program. Some users clung to older computers that could still run AppleWorks. They refused to move forward.
Now, six years later, their old computers are dying. When they replace them with a new Macintosh those users assume that they can easily move to Microsoft Office because they are still angry that Apple killed Appleworks.
Sorry, guys. It doesn't work that way! Newer versions of Microsoft office can’t even open many of the older Microsoft Word, Excel and PowerPoint documents.
While there were companies that produced software that would translate older files to the latest formats, their business dried up long ago. Most of those companies have disappeared.
The only real answer is Apple’s iWork suite.
Start by dragging the icons for Pages, Keynote and Numbers into your dock.

Now we need to find some Appleworks files. Start by going to the Finder menu. Choose Preferences. Click on the Advanced panel and make sure there is a check in the box “Show all filename extensions.”

Let’s go find some files. Every Finder window has a search box. We are looking for files that end in .cwk, so type that into the box.

Wow! It found 190 files on my computer! The next problem is that a .cwk file could be a document, a spreadsheet, a presentation or even an image file. You will have to take a guess about what the file might be. Drag it over the Pages, Keynote or Numbers icon in your dock. If the icon turns dark, that program will try to understand that file.
It worked very well for most of my files, but do you see the one named island.cwk? I know what that file is. It is a drawing of how I wanted our home builder to configure the island in my kitchen. Unfortunately, nothing on my computer will open that file.

I often remind clients that it is important to save really important files into a format such as .rtf, .rtfd or .pdf. Those kinds of files do not rely on a specific program to open them. Fortunately, my island was completed 8 years ago. That drawing isn’t really important anymore!
--Pat
The Case of the Frozen Shoulder
We accompanied my daughter and her family on a trip to Staunton VA to visit her daughter who attends Mary Baldwin College. We went to a basketball game where Anna cheered, went to Edelweiss, a wonderful German restaurant and attended Much Ado About Nothing at the Blackfriars Playhouse. After church and brunch on Sunday morning, we returned home.
This was my first trip without my MacBook Pro in many, many years. Of course, It was only overnight and I did have my 3G iPad and my iPhone. I didn’t really miss it--but then I spent most of the car trip sleeping.
I’m just back from PT this morning. Although my shoulder is not hurting, it is just achy, so hopefully, I am on the mend.
I’ve done quite a bit of reading about OS X 10.8 Mountain Lion. It looks pretty neat, but a lot of people may find they cannot make the requirements for the upgrade. I will write more about that later.
--Pat
Hidden Mac Secrets
While I know lots and lots of keyboard commands, this was a new one to me. Press Command > Option > Control > 8 all at the same time. The result will look similar to this:

You’ll have to excuse the photo, because the only way I could capture a picture the inverted screen was by taking a photo.
Press Command > Option > Control > 8 again and the your screen will be back to normal:

There are lots of other useful keyboard commands for your computer. Check them out here.
My granddaughter is having lots of fun watching the number of visitors to her blog grow. She wouldn’t mind a visit!
--Pat
The case of the missing menu bar
That was the case today as I helped my daughter with Lion. One of the things that is really bothering her is the new full screen mode. While there are some Mac users who are enjoying the new cleaner interface, some of us just don’t like it when our menubar and toolbars disappear.

Because I have a 17” MacBook Pro, it is difficult to depict the full screen here. Essentially, the entire screen is filled by my web site, MacMousecalls. Even the menu bar at the top of the screen has disappeared. This can be disconcerting if you don’t know how to get in and out of this mode.
As with most Mac things, there are several ways to exit the Full Screen mode. The first, but certainly not most obvious is the Esc or escape key that is in the uppermost left corner of the keyboard. Just press it and you are back to normal!
Of course, there is another way. If you take the cursor up to the top of the screen where the menu bar is usually found, it will reappear (though it can take a few seconds).

You may notice that a blue icon appears at the very top right corner of the window. It looks like this:

Click the icon and you will exit Full Screen mode.
Now that the window is back to normal, notice the icon in the uppermost corner:

Click this icon and you will be in Full Screen Mode.
If you are a “menu person,” you can find a command in the View Menu. Notice that there is also a keyboard shortcut, Control - Command - F. Press the command again and you will exit the Full Screen mode.

I’ll be back soon with more tips. However, if you need more help, we offer trouble-shooting, technical support and training over at Bob LeVitus Consulting.Tutorials cost only $60.00 per hour. We have special software that allows us to see your computer and we can work on the things you want to learn. Give us a call at 408 627-7577. Or send an email to urgentrequest@boblevitus.com.
--Pat
Steve Jobs, 1990
I found a link to this 1990 interview done for PBS. Because it is in a raw, uncut format, it is even more revealing. Don’t miss it.
--Pat
Writing foreign letters on Apple devices

However, I have discovered that many iOS users have never discovered this special feature.
Many of those same users have probably missed this new, added feature in Mac OS X 10.7, Lion.

It works much the same. Press and hold a letter such as e, y, u, i, o, a, s, l, z, c, or n and you will see the pop-up. Then use your trackpad or mouse to move the cursor up to the correct letter and it will appear in your writing!
Of course, this means you can no longer produce words such as nooooooooo by just holding down a key to have it repeat. However, just tapping the o key will produce a string of o’s.
I’ll be back soon with more tips. However, if you need more help, we offer trouble-shooting, technical support and training over at Bob LeVitus Consulting.Tutorials cost only $60.00 per hour. We have special software that allows us to see your computer and we can work on the things you want to learn. Give us a call at 408 627-7577. Or send an email to urgentrequest@boblevitus.com.
--Pat
So long, Steve Jobs
I am struck by how many people have been profoundly affected by the death of Steve Jobs. While I expected a reaction among my Mac friends and colleagues, I am awed by reaction of others. So many feel his loss. So many have expressed their sorrow.
I never really met Steve Jobs, though I saw him at about a dozen Macworld Expo keynotes. I shook his hand briefly in the Apple booth once, but that is the only physical contact I ever had with him. However, he has had a major effect in my life.
As my youngest children were beginning school, I started helping in the computer lab at their school. As my knowledge increased, I became known as a teacher and troubleshooter, and perhaps as a bit of an evangelist.
I was fed by Apple magazines and books and eventually, by my many trips to Macworld Expos. I loved the keynotes and I would stand in line for hours to attend them. I would always watch product announcements and WWDC keynotes too.
Steve Jobs was a wonderful, dynamic speaker. He always made me want (need?) the next new Apple product.
I have missed Steve at the last few Macworld Expos. Now, he’s truly gone. I (we) will miss him. As someone said on Facebook last night…
iSad
Is scrolling really backward in Mac OS X 10.7 Lion?
This is the logic behind the change in scrolling direction on the Mac. It is more “natural” to use the trackpad or the flat upper surface of the Apple Magic Mouse in this way.
Apple is slowly moving away from the mouse to the trackpad. This is a screen shot from the iMac page in the Apple Store. When we bought a new iMac a few weeks ago, we opted for the Magic Trackpad since both my husband and I are comfortable with trackpads in Apple’s portable computers.

If you don’t want to re-train your muscle memory (but you should), you can “fix” this behavior.
For the trackpad:

For the mouse:

There are more additions to mouse and trackpad behavior. Be sure to pay attention to the video lessons in the Mouse and Trackpad System Preferences.
--Pat
Come to my party reinvented

Click on the address, and you will be led to a Google map with the address already filled in, waiting to give you turn by turn directions.

When a guest clicks to accept the invitation, the hosts will have a current response list. The hosts or any of the invited guests can go back to the web site to check up on the guest list at any time.

Need to make a change to the party? Evite can handle that too.

Perhaps, even better, Evite will send reminder notices to the guests.

Evite is a free service. Although you do not have to sign up with them to view and respond to invitations, you do need to sign up to send invitations. The site makes money by selling advertising links. While there are plenty, they do not overcrowd the site.
While the older crowd may still prefer paper invitations, Evite has a lot going for it. Not only is it free, giving directions has never been easier and gently nudging your guests for RSVPs and sending reminders it very easy. Perhaps I will use Evite the next time I host a party!
Adding images to iPhoto with Safari
Max K. asked a question that lead to this blog post:
This issue first appeared almost a year ago. I suspect it is a bug that got introduced in an update to either Safari or iPhoto. If you have seen this problem, have you reported the bug?In the past I could right click a photo on Safari (email) and download it to Iphoto. Now I get an error message that “iPhoto cannot communicate with Safari". Is there a fix for this?
In every application produced by Apple there is an item in the application’s menu that provides a way to give feedback or report bugs to Apple.

Clicking these items will take you to a web page that asks question such as which computer you are using, which version of the operating system etc. I went to a session presented by an Apple Product Manager recently. He explained that he receives reports related to the products he is responsible for and he then assigns Apple engineers to investigate the problem. While the fix is not always immediately implemented, Apple tries to resolve as many issues as possible in the next product update.
However, just reporting the problem does not provide a work-around until the issue is fixed. Let’s see if we can find one.
The problem looks like this. I found an image on the Apple Web site that I would like to save. If I hold down the Control key on the keyboard while I click and hold on the image I will get this pop-up menu:

If I select “Add image to iPhoto Library, I see this message:

It’s exactly what Max reported!
However, if iPhoto is already open, the image is imported into iPhoto:

AlthougH I have not fully solved Max’s problem, I have found a workaround. It looks like I have found a bug in Safari and I took a few minutes to report it. Hopefully, Apple will have it fixed in the next version of Safari. I do know if more of us who report bugs, there greater chance that the Apple engineers will look for a solution to the problem.
When you find issues, please report them, but then do a little troubleshooting too. Perhaps you will find a workaround that will help you out!
When you have problems that aren’t so easy to solve, don’t forget about us at Dr. Mac Consulting. We offer training, troubleshooting and technical support. We have special software that allows us to see and control your computer. Troubleshooting costs $30 for 15 minutes or $60 for 30 minutes. We can fix most problems in 15 to 30 minutes. Our tutoring sessions are $60 per hour. We can show you how to use new features of your computer or software. Give us a call at 408 627-7577, or visit our web site or send us a message at urgentrequest@boblevitus.com.
--Pat
Mac Defender, MacProtector - Just BAD stuff!
In the past few weeks, there has been some new attacks on the Mac. While none are viruses, an unethical individual has produced a program that purports to find a virus on your computer when you visit a web site. These web sites have been around for years on the PC and hopefully Windows users have learned to ignore them.
For Mac users, this is a new problem and, unfortunately, some are falling for this scam.
I have had this blog post on hold for several weeks as I have been looking for this malware so that I could show you how it works. (Un)fortunately I have not been able to find an example to show you.
Why?
Because although I spend lots of time on the web, I tend not to visit “those” kind of sites. And just what are those sites?
First of all, they tend to be a bit shady. Think of downloading illegal music files, pirated software and movies and of course, porn. People visit these sites to download “stuff.”
You may have visited a web site that contained an advertisement that can supposedly detect and remove Windows viruses and malware. If you clicked on the link, an .exe file was downloaded to your computer. Of course, Mac computers can’t work with .exe files, so you were pretty safe.
Now there are a few links to Mac files and this can be a problem.
In the next few posts, I will cover various things you can do to protect yourself and your Macintosh.
--Pat
Choosing a backup drive – a word of warning
There are many software solutions and hard drives that can be used for backing up your files, photos and data. Many of our long-time readers (and often long-time Mac users) prefer to make bootable backups of their data. This means they use an application like Carbon Copy Cloner (CCC) or SuperDuper to make an exact duplicate of their hard drive.
If (when) you need to use the backup made by Carbon Copy Cloner or SuperDuper, it is often necessary to use the backup hard drive to boot your computer.
The cheapest form of drive to use for backups is a USB drive--and if you have a MacBook, it is probably the ONLY way you can connect an external drive.
Now, here comes the rub! Even though all Intel Macintoshes are able to be booted from a USB drive, not all brands of drives can be used to boot a Macintosh. In particular, Western Digital hard drives are a problem.
On their own web page, Western Digital notes that they do “not provide technical support for booting your computer using an external hard drive.” They use the language “should be bootable,” but they make no guarantees.
While this might not be a problem, it COULD be one.
Because of this issue, noted on the Western Digital web page, I would have difficulty recommending a Western Digital hard drive. I would NOT recommend them for use with Carbon Copy Cloner, SuperDuper or any other program that makes a bootable backup drive for your Mac.
While I use SuperDuper to make a bootable backup of my Macs, it is not my primary backup system. I am a strong proponent of Time Machine, Apple’s backup software that is a part of Mac OS X 10.5, Leopard and Mac OS X 10.6, Snow Leopard. It does not make a bootable backup, but I can always use the System DVD that came with my computer or the Leopard or Snow Leopard DVD to boot my computer and then I can restore my computer using the backup files on my Time Machine drive.
The most valuable feature of Time Machine is that I can restore individual files, photos, addresses, emails and more and I can go back “in time” to restore a file I have changed or perhaps discarded if I need the earlier version or missing file.
Backing up is the single, most important thing a computer user should do. Loosing all of your files and photos is heart-breaking and recovering them from a failed drive is very expensive when it is even possible.
--Pat
Did you read…
I have found a great way to keep up with my reading while work around my office and home!
You might know about this command in the Macintosh contextual menu:

To get to it, highlight some text--on a web page, in Mail or in most Macintosh applications. Then hold down the Control key and click into the highlighted text. A menu similar to this one will appear. To have your computer read the text to you, select “Speech > Start Speaking.” If you want to stop listening, you will need to click and hold the control button again and select “Speech > Stop Speaking.”
I have used this method for years, but I have always wanted a faster, easier way to have my Mac read to me.
I was recently exploring System Preferences and I found an intriguing item in the Speech Preference:

Click on the icon for Speech and you will see this:

Click on “Set Key” to reveal this:

Now, click on whatever key combination you would like to use, but remember, there are lots of key commands already in use.
I chose Command + Option + Control + S because it is “free” and it is easy to remember. I just hold down all the keys to the left of the Space Bar, and the S key for speak. You. do need to highlight the test you want the computer to read.
The best part of using a keyboard combination is that pressing the same combination again turns the speech off!
There is so much that the Mac can do. If you would like a little help, give us a call at Bob LeVitus Consulting. You can telephone us at 408 627-7577, or visit our web site or send us a message at urgentrequest@boblevitus.com. We offer training, troubleshooting and technical support.
--Pat
Magic Trackpad troubles
The trackball on the PowerBook 100 was just so much more efficient! I moved to desktop Macs until I bought the first white iBook. I tried lots of different trackballs with my desktop Macs, but it was not the trackball, but its placement that made me a real fan of the PowerBook 100. I have used an Apple laptop computer as my primary computer since the white iBook. I have always had a desktop computer too, but I found that I do most of my work on the laptops. I think the placement of the mousing device below the keyboard is the reason why I favor laptops.
The buzz about an Apple Trackpad for desktop computers this summer really caught my interest. I have used the Mighty Mouse, the Mighty Mouse with the track ball, and purchased the Magic Mouse soon after it was released. But, I still missed my Trackpad!
When the Magic Trackpad was announced last week, I made a quick trip to the Apple Store. The greeter had no idea what I was talking about when I arrived at the store and asked where to find it. Another employee had read the press release, but said the store would not be receiving their shipments for a few days.
I went back to the Apple Store to pick up the Magic Trackpad on Thursday, came home, installed the necessary updates to my iMac and I was ready to begin a new computing adventure.
It was not a good day. That new Magic Trackpad had a mind of its own--and it certainly was NOT magical! I hated it! How could a similar device on my MacBook Pro be so great while this contraption was a real dud?
When things aren’t working the way you expect, go find the Preferences window. In this case, the preferences for the Trackpad are located in System Preferences.
A look at the Trackpad System Preferences showed me the problem. While the iMac preferences looked like this:

The preferences for my MacBook Pro looked like this:

I had disabled all the One Finger actions on my MacBook Pro. It turns out that I do not like Tap to Click! As soon as I had the Magic Trackpad configured to match the settings on my laptop, I was a happy camper!
I had calls from two of our clients at Bob LeVitus Consulting over the weekend. Both had bought Magic Trackpads and both had shoved them back into the box, ready for a return to the Apple Store.
Whenever things aren’t working as you expect them to, check the preferences.
I like the Magic Trackpad better than a mouse, and even better than the Apple Magic Mouse--but still not as much as I like the keyboard and trackpad combination on my MacBook Pro. I wonder if I could persuade Steve Jobs to make an integrated keyboard and trackpad that mimic a laptop. That would probably be perfect!
However, for now I have the Magic Trackpad aligned with the end of my wireless keyboard and I have the Magic Mouse sitting above my keyboard, at the ready, in case I have a sudden urge to grab a mouse!

--Pat
AirPort Wireless a bit slow?
I have been setting up a number of Apple Time Capsules and AirPort Extremes in recent weeks and I had wondered which Wireless Security scheme was better. Lets take a look.
Note: The method I am showing supposes that you use an Apple wireless base station of some sort. You will need to refer to the user manual for your wireless device if you are using another brand.
You will need to open the AirPort Utility. My usual method is to click on the magnifying glass in the upper right corner of the screen and enter the first few letters of the thing I am looking for:

This method is convenient because it quickly shows you not only the application, but also a number of items that might be related. Another way to get to the AirPort Utility is to use the “Go” menu in the Finder to open the Utilities Folder:

A third way to get to it is to open a Finder window, open the Applications folder, then locate the Utilities folder and open it. Give the magnifying glass a try--it is definitely the fastest and most direct way!
When you open the AirPort Utility, you will see a list of Apple wireless devices in the left column. If you see more than one, choose the “main” device. You will also want to make similar changes in any other devices.
Click on the “Manual Setup” button:

In the next window, choose the “Wireless” tab at the top of the screen:

Now, click the “Wireless Security” button and choose WPA Personal.

That will cause the Update button to become active. Click it.

You will then see this dialog box. Click the “Continue” to make the change.

I am sure you are wondering what you just did and why it matters. The answer is in Apple’s Technical Knowledge Base article TS3361, but let me try to simplify it.
The rules for how devices and settings work are set up in industry standards. The standard being used in current Apple wireless devices is 802.11n. The standard includes rules for how fast data can be transmitted and rules for security settings. According to that standard, when a wireless device is using WPA or WEP, the fastest speed that data can travel is 54 MBps. While that is fast, 802.11n devices are allowed to transmit data at a much faster rate if the device is using WPA2 Personal.
If you choose WPA/WPA2 Personal, then your AirPort Base Station transmissions are capped at 54 Mbps when there is a device that is using only WPA on your network. If there are no devices present that require WPA, then your wireless speed can increase up to a theoretical maximum of 300 Mpbs.
I have also noticed that web pages open much faster when WPA2 Personal is enabled. That seconds-long pause that frequently happens when a link is chosen is greatly reduced. I cannot find anything definitive in technical literature to support my experience, but Ted Landau also noted it in a recent article at Macworld.com
However, there is one possible “gottcha.” If you choose WPA2 Personal, then devices that use WEP or WPA are locked out of your network.
Since all of the computers in my home are fairly new, and all of them can use WPA2 Personal, I have our network set to do just that. If you have a PC or an older Mac (Intel Core Duo or PowerPC processor), you may need to use WPA or even WEP.
Because my Time Capsule is fairly new, it can be set to allow for a second guest network. While guests can get wireless access, they cannot get to our family’s computers for file sharing or printing. In general, I leave the guest network security set at WPA/WPA2 Personal. However, if a friend has a really old PC, I occasionally have to take all password protection off to allow them to see and use our network.
Apple’s latest Time Capsules and AirPort Extreme Base Stations cost a bit more than generic Linksys or Netgear wireless routers, the ease of setting them up, updating them and being able to set up guest networks make them a real bargain for me.
Just in case you are wondering, I do not get any special prices or deals for my computer equipment. I go to the Apple Store or order it online at regular prices.
If you would like to discuss the information presented here or if you need help to make sure your wireless network is operating at maximum speeds, consider booking a tutoring session with us at Bob LeVitus Consulting. We can use our special software to take a look at your computer and we can advise you on future purchases. The cost is $60.00 per hour. Send us a message at urgentrequest@boblevitus.com or give us a call at 408 627-7577.
--Pat
Cleaning up your Desktop

I also give quite a few computer presentations. When I will be sharing my computer screen with an audience, I need for it to be clean and uncluttered. My solution is to make a new folder on my desktop. I use the current date to name the folder and then I drag all of the files on my desktop into it.

My screen quickly looks clean and uncluttered, ready for visiting eyes. Computer experts will tell you that your computer will now be a bit faster because it does not have to spend as much time keeping track of the location and position of all the files on the desktop.
Of course, I also need to take care of the clutter that I just hid -- and that is the real reason for this blog post.
When I first open the folder’s window, I put it into the list view, with the contents sorted by name from. In this view it is easy to see if there are any files that are duplicates

Notice that We Rule "Hire your Friend"?.webloc and We Rule "Hire your Friend"?-1.webloc were created at the same time and they are also the same size. The only difference is that the second file has “-1” added to the file name. A quick check of the file on the web confirms that they both lead to the same web page, so I can eliminate one file.
When a two files have the same name except that they have a dash and then a number, it is a sign that they are probably duplicate files. We often find similar files in the Downloads folder. If they are the same size and the Date Modified is the same, then they are duplicate files and you probably do not need both of them.
Webloc files are made when you drag the favicon from a web page to your desktop or a file folder. In essence, it is a quick web bookmark.
As I surf the web, I often drag these .webloc files to my desktop so that I can quickly find the page links to use in emails or blog or Twitter posts.
I often forget to throw away these files when I have finished using them, so sorting the folder by Kind makes it easy to group them for quick disposal.

I tend to find quite a few photos and illustrations on my desktop. Using the Cover Flow view of the finder window allows me to take a quick look at these files to determine what I need to do with them.

The Cover Flow view is also useful for quickly scanning some document types.

You can hover your cursor over some documents to view the contents. Clicking on the arrows in the pdf file shown above would give me a preview of each page.
My favorite way to put files away is to open two windows. I open a window on the left side with my folder in the list view. On the right side of the screen, I open my Home folder in the Column view.

I also click on the “jelly bean” in the upper right corner of the window to cause the sidebar and toolbar to disappear. This makes it easier to drag my files to the right folder without dropping them in the wrong place.

Cleaning up your desktop makes it easier to find thin, just like the counters and tables in your home.
While computers can make our lives easier, there is a lot to learn. At Doctor Mac Consulting, we can show you how to make your computer easier to use in a tutoring session. The cost is $60.00 per hour and we use our special software to “see” your computer.
While tutoring sessions are calm, unhurried and relaxed, sometimes you need quick help to fix a problem. We call those Troubleshooting Sessions. We take a look at your computer, fix the problem, and get you back to work as quickly as possible. We can fix most computer problems in 15 to 30 minutes. The cost of troubleshooting is $120 per hour, billed in 15 minute increments. The cost of most troubleshooting sessions is $30 to $60. We do not bill you for the time needed to install our software to see your computer and if we cannot fix the problem, you are not billed for our time.
Send a note to urgentrequest@boblevitus.com or call us at (408) 627-7577 for further information.
--Pat
Taking notes on your Mac and iPhone: Notes in Mail
Until the release of iPhone OS 3 I used several different note apps on my iPhone. Each had some method of syncing, most involved having another application on my computer. That was one more thing to add to my dock and often one more web site to pay money to each year.
Now that the Notes Application on my iPhone

…can sync with the Notes in Mail

…I am pretty happy.
Let’s review how this works.
When you open the Notes app on the iPhone, you will see one of the two screens below. If you see this screen, you either have no notes or you are looking at notes you have previously made. To add a note, click the plus icon in the upper right corner of the screen.

If you see this screen, you are looking at the note you were last using. Click the plus icon in the upper right to add another note. Click the arrow icons at the bottom of the screen to navigate to your other notes. The envelope icon attaches the note to an email so that you can send it to someone. The Trash can icon deletes the note.

If you want to add a note on your computer, it is done in Mail:

Click on the Note icon in the toolbar at the top of the screen to add a new note. Click on the Notes icon in the Mail sidebar to view your notes.
There are many options when making Notes in Mail. It is possible to change fonts and colors, attach files and photos and even to make To Do items in a note:

Syncing notesWhile it is possible to sync Mail accounts, Contacts, Calendars and Bookmarks to the iPhone using MobileMe, Notes are not included.

Instead, synching is set up in iTunes:

This means that in order to see the latest changes you have made on the other device (iPhone or Mac), you must connect your iPhone to the Mac and do a sync.
While there are lots of other applications that can be used for notes, I prefer Apple’s Notes application. Since it is an application made by Apple Inc., I can check my notes at any time. For example, when I am talking on the telephone, playing a game, listening to my podcast or music. For me this availability is not to be missed!
--Pat
Should I defragment my hard drive?
The question of defragmenting hard drives also comes from long-time Mac users who recently made the switch to Mac OS X.
In the case of Windows computers and Macintoshes running Mac OS 9 and earlier, over time, hard drives slow down when the user tries to open, save or copy large files. On those computers, files are stored around the hub of the drive in the order in which they were saved.
The directory file on the hard drive keeps track of where files are stored and it keeps track of free space.
When a file is edited, the new version is saved to a different area of the hard drive. The directory is updated, and the space where the old file was stored is marked as free space.
When the user saves a file to the hard drive, the directory looks for the first space large enough to fit the new file and uses that space. If there is extra space from the old file, that area is left empty.
Over time, as files are written and rewritten and as files are deleted, there are more and more little chunks that are too small for new files to be written into. Then the OS for the computer begins dividing large files into smaller chunks or fragments to be able to store them. The directory then has to remember where the fragments are stored and it has to pull them together when the file is opened or copied.
There are utility programs that can be used to clean up this file mess. They are called disk optimizers or disk defragmenters. They re-write the files stored on the hard drive to put files of the same type together. In the process they eliminate the free space so that there is room for new large files. They also put files that are stored in fragments back together.
In Mac OS X, files are arranged in bands around the drive, depending on their function. In between the bands, there is free space for future files of the same type. Defragmenting utilities tend to pack all the files, regardless of their type, tightly around the hub.
Mac OS X is written so that it uses some of its free time to keep your hard drive organized. When your computer is on but asleep, Mac OS X is working in the background to defragment and rearrange the files to keep your hard drive running at its best.
An optimizing or defragmenting program will rearrange the files according to what its programmer thinks is “right.” When you quit the program, Mac OS X will take over again and rearrange the files the way the engineers at Apple determined was “right.” This is not good!
There are some drives situations in which it is you want to use a defragmented drive. If you are trying to capture audio and video files for serious editing in programs like FinalCut or Logic, it is best to use an empty drive as a working drive for capture and editing. Because there are no other files, these large files will not be fragmented as they are written.
After you are finished editing the file, you move it to a regular hard drive for storage and the working drive is erased the drive with Apple's Disk Utility before new files are added and processed.
It is also helpful to have an empty drive for Photoshop to use for the temporary files it produces as you edit images. If Photoshop is working correctly, the temporary files are deleted when you quit. If the temporary files are not discarded properly, erasing the hard drive where the temporary files are store can speed up Photoshop.
Apple has an area on its web site called Support. It stores articles about questions like this one. This article is a little old--but things have not changed. If you would like further information, read:
http://support.apple.com/kb/HT1375
There are lots to things to know about Mac OS X. While there are lots of articles and resources available, some of us do better with hands-on learning. If you would like a bit more help, consider booking a tutorial session with me at Dr. Mac Consulting. The cost is $60 per hour and we will cover just what you want to learn. Give us a call at 408 627-7577 or send us a message at urgentrequest@boblevitus.com.
--Pat
HDMI cables cost how much?
In our case, the children got together to purchase a Blu-Ray player for my husband for Christmas. We already have an HDTV. In fact, I purchased a Phillips HDTV for my husband as we moved into our new home about 5 1/2 years ago. It is a 42” Plasma and while not the very top of the line, it had most of the latest bells and whistles when we bought it. It has served us well--and now most of our children have HDTV’s.
When we bought our first HDTV in September of 2004, HDMI was just being introduced. In fact, world wide, only 5 million HDMI devices were sold that year. Since I tend to stay on top of most tech topics, I was aware that HDMI was coming, but the time to buy the TV was then, not six months to a year later.
Five years have passed. HDMI is almost everywhere. However, take a look at HDTVs being offered and you will discover that some of the inexpensive sets still don’t have even one HDMI outlet. Many have a single HDMI.
Blu-Ray players can be connected to HDTVs using component cables, but to see the full picture quality, you will need to use HDMI.
Over the past five years, we have purchased two other HDTVs, one for my office that can also be used as a second monitor for my MacBook Pro, and a 37” HDTV for our bedroom. Since movie-watching tends to be a family activity, hooking the Blu-Ray player to our bedroom TV just wasn’t going to work!
We headed out to Costco, BestBuy and an independent TV dealer to find the best deal. We bought a Sony Bravia 52” LCD TV. It is not the bottom of the line, and it is not the top of the line--but it has 4 HDMI connectors, and that was my minimum specification.
So why 4 HDMI? We can connect our Cox cable box via HDMI, we have an Apple TV, we just got the Blu-Ray player That leaves us with one spare HDMI connector and I planned to add an HDMI to DVI cable to make it easier to connect our computers to the TV.
We owned two HDMI cables before Christmas. I had purchased them when I bought the Apple TV. I ordered the Apple TV the day it was announced and in the Apple press release, it mentioned that the Apple Store would be carrying HDMI cables for $19.00 to $29.00. These would be a major savings over the cables being offered in other retail outlets.
On our trips to buy the new TV, I began shopping for the cables that we would need.
While Costco offered an $89.00 Deluxe cable kit, it included only two HDMI cables along with several other cables. They also offer HDMI cables in several different lengths ranging in price from $25.00 to $40.00, but they must be ordered online.
BestBuy provided their usual shopping experience. There was a range of cables offered at a wide range of prices. The salesperson quickly led us to the Rocketfish area and suggested that these were the minimum in acceptable cables. Prices ranged from $69.00 to $99.00 and she quickly pointed out that real videophiles always bought Monster cables which ranged in price from $69.00 to $199.00. She gave us info about the Rocketfish and Monster cables being THX certified, but there was very little information on the packages to really tell us the difference between the $19.00 cables and the $199.00 ones.
Remembering my earlier purchase of cables from the Apple Store, I pulled out my trusty iPhone and used Safari to check their prices. They had Belkin HDMI cables in two lengths, and the prices were $19.00 and $29.00. There was further information that these cables met the latest HDMI 1.3 standards and the reviews were outstanding. Since I wanted to buy four cables, we decided to go home with the TV and no cables to do a bit of research.
When it comes to quick research, I turn to Wikipedia. The articles are well-written in most cases and the readers make sure that the info is accurate and well-presented.
I looked up THX, and quickly found out that they do not set standards. Instead, they have a quality assurance system, and it has more to do with venues than cables for home TVs. I then looked up HDMI and found lots of good information, including what to expect from a HDMI 1.3 cable.
Checking the information, I concluded that the $19.00 cable from the Apple Store was more than adequate to meet my needs. I was able to buy the four cables I needed for the price of about one at BestBuy or the TV store.
The TV has been mounted on the wall now. The picture quality is exceptional and using HDMI instead of Component cables has made reading the menus on the Apple TV iTunes store so much easier!
As for the Blu-Ray player, I would rather buy or rent my movies over the Apple TV. I think the picture quality is as good or better. I love the new HDTV! As for the old HDTV, it is now in the basement, near my sewing area and the grandkids love having the Wii hooked up to a big TV.
--Pat
Welcoming in the New Year
Is that two thousand ten or twenty-ten? Whatever, it doesn’t really matter, but as we start a new decade, its always fun to reflect on the past ten years.
For me, the past decade has brought many changes. I went from living in a small house filled with two teenagers (and my husband) to living in a big house (with my husband) and a daughter who is back home for a year as she recuperates from her fall from a horse and prepares for her wedding in the summer.
I went from doing Macintosh consulting and teaching while driving miles and miles on the Washington DC beltway to working from home, doing much of the same work.
In 2000 I was carrying a 12” iBook G3 500 MHz PPC and working on a Performa 6500 at home.

Today I (sometimes) carry a 17” MacBook Pro 2.93 Intel Core 2 Duo and I have an iMac 2.4 Intel Core 2 Duo sitting on my desk, mainly to act as link for my networked hard drives.

I went from a wireless newtork that ran on Graphite AirPort running 802.11b to a Time Capsule running 802.11n.

I went from a Handspring Visor Prism and a nameless Verizon cell phone while I awaited the release of the Springboard cell phone module to an iPhone 3GS.

I am sure you can tell similar stories. Times and our personal technology devices have certainly changed! The days ahead will bring even more changes and Steve Jobs and his crew at Apple, Inc. prepare to rock our world with new product announcements on January 27.
Welcome to the new year and come back often to learn more about your Mac, iPhone and other devices from Apple and the companies that support them.
--Pat
MacJury Duty on Case 920
--Pat
Doctor Mac Newsletter 31
You can download the latest issue here.
You can subscribe to the newsletter here.
--Pat
Close those windows!

I haven't taken time to count, but a quick view the Window menu in Safari shows lots of open windows:

I am sure thre are lots of other hidden windows since there are a dozen open applications on my computer.
Mac OS X 10.6 Snow Leopard makes it easy to see the windows associated with any application – just click and hold on the application icon in the dock:

But how do you close all those windows without clicking on all those red dots? Use the Option key! To close all the windows associated with an application, hold down the option key and click one of its windows. It's a fast way to get rid of desktop clutter – and you are still protected from closing items that have not been saved:

Want to learn more about your computer? Book a tutorial session with Dr. Mac Consulting! We have special software that allows us to see and even control your computer. The cost is $60 per hour and we have never heard a dumb question!
--Pat
Snow Leopard: Do I need Rosetta?
First of all, let's divide PowerPC into its two components, hardware and software.
Hardware
Over the life of Macintosh computers, there have been three different chip types.
The first Macs used Motorola 680x0 chips. They are also called 68K Macs. These chips were used in the Compact Macs, the Macintosh II series, the Macintosh LCs, 500s, Centris, Quadra, and Performa computer with 3 digit names, and early PowerBook computers. Apple discontinued using this chip in 1996. Mac OS 8.1 was the last operating system that could run on 68K Macs.
The Motorola PowerPC was the next processor line to be used. They were used in a wide variety of computers with these chips were produced from 1996 until August 2006.
Apple introduced the first Intel chip based Mac, the Mac Pro in August of 2006. This line of processors is still in use today and it will be used for the future.
It is the PowerPC (and 68K) hardware that cannot use Mac OS X 10.6 Snow Leopard.
Software
The other use of PowerPC is its programming code. It is included in many of the applications that you are using on your Mac today. That element of PowerPC is not being dropped in Snow Leopard
When Mac OS X 10.0 was released in March of 2001, Apple included the Classic evironment, – translation software, that allows applications that were compiled for Mac OS 9 to run in Mac OS X. That feature was available until Mac OS X 10.5 Leopard was introduced in March of 2005.
When the Apple moved to the Intel processor from the PowerPC they introduced Rosetta which allowed code written for the PowerPC processor to be run on Intel processors. Although we do not expect Rosetta to be around forever, there are many applications that are still being used that contain PowerPC code. One group of applications that comes to mind is the Adobe CS3 suite. Another is AppleWorks, and still another is Quicken 2006.
How can you tell what kind of applications you have on your computer? The easiest was is to use the System Profiler. The easiest way to get to it is through the More Info… button in About this Mac:

It will look something like this when you open it:

Locate Applications in the left column and click on it:

Notice the scroll bar indicates that there is a lot of the window that is hidden. Use the re-size tab in the lower right corner to drag the window until it is much wider:

You can change the size of columns by dragging on the line in the column header:

You can change the order of columns by clicking on the column title and dragging it to a new location:

You can change the sort by clicking a different column:

You can change the sort order by clicking the small arrow at the right end of the column:

Taking a look at my list of applications, you can see that I have several different types:

My Quicken 2006 is really old in software age. Parts of it will even run on a 68K Mac! I need to replace it, but I am waiting on Intuit to release a new version of Quicken (hopefully Quicken 2010) soon!

Many of my PowerPC applications are parts of Adobe CS3, which I will retire when Adobe CS5 is released. However, scrolling through the list, I have found a number of applications that I will be deleting. Do this cautiously! Make sure that the item you are deleting is a stand-alone application--that is not a part of something like the Adobe CS3 suite!
PowerPC applications run in Rosetta.
Still another kind of application is Universal. These applications contain code to run on both PowerPC Macs and Intel Macs.

These applications include both PowerPC and Intel versions of the code. When a x is present in their Get Info window, tney rely on the Rosetta software. If you have an Intel Mac, you do not want to be running apps using Rosetta.

The last kind of application is Intel. These will only run on Intel Macs. Many of these applications were added when I upgraded to Mac OS X 10.6 Snow Leopard. These may be are smaller (because they do not contain the code for PowerPC) and many are much faster because they run in 64 bit mode. (I will talk about this in a future blog entry.):

So, do you have to get rid of Classic or PowerPC applications? Not necessarily. My Classic version of Quicken is hidden deep inside the Quicken 2006 package. If I remove it, I might break my ability to run Quicken 2006, so I plan to just leave it alone. I have plenty of room on my hard drive and it takes up only 10.7 MB. The slash through it means that it will not launch on my Intel Mac:

I will be keeping an eye on my PowerPC and Universal applications to see if they have been updated. Over time, developers will release newer versions without the PowerPC code. They will be smaller and they should run faster.
However, in my quest to improve my computer usage, I frequently ask myself--
Am I spending my time working on my computer -- or with my computer?
I have noticed that many computer users spend most of their time tweaking the little things while photos, blogs, movies, email and even work are pushed to the side. Someday all of us will stop using our computers. What will be your legacy? I hope mine includes memoirs, photo albums, movies and projects to pass on to my children and grandchildren! They won't really care how clean or fast my computer was!
If you need some help with your computer -- or help learning to do new things, consider booking a tutorial session with me at Dr. Mac Consulting. The cost is $60 per hour and we will cover just what you want to learn. Give us a call at 408 627-7577 or send us a message at urgentrequest@boblevitus.com.
--Pat
Snow Leopard: Slow to empty trash?
I have seen several reports that the trash can take forever to empty in Snow Leopard. However, I have not seen it happen on my computers or those of any of the clients of Doctor Mac Consulting.
So, what is causing the problem, and how can you fix it?
When you put a file into the trash and use the empty trash command, your file is not really erased. Instead, the name is removed and the space is marked as available in your hard drive's directory file. The file can be recovered if that area of the hard drive has not had a new file written to it.
Sometimes users want a file to really be deleted. They want to make sure someone cannot easily recover the file. In Mac OS X, there is a Finder command to securely empty the trash.

Since there is an ellipsis at the end of the phrase, a dialog box will appear:

But, just what does Secure Empty Trash do? It writes 1's and 0's over the information in the file eight times. If a file is large, or if there are many items in your trash, that can take a LONG time!
Some people want every file that they throw away to be securely erased. There is a finder preference to do just that:

If the check is present, be prepared to wait--and sometimes wait--and--wait--and--wait!
If you only occasionally want a file to be securely erased follow this procedure:
- Empty the trash.
- Place the file to be securely erased into the trash.
- Use the Finder > Secure Empty Trash… command.
Until just a few years ago, data that was over-written eight times was considered to be unrecoverable, even for government security purposes. However, today they require 32 overwrites for a file to be considered unrecoverable.
Mac OS X Snow Leopard has lots of hidden new features. While there are lots of articles and resources available, some of us learn better with hands-on learning. If you would like a bit more help, consider booking a tutorial session with me at Dr. Mac Consulting. The cost is $60 per hour and we will cover just what you want to learn. Give us a call at 408 627-7577 or send us a message at urgentrequest@boblevitus.com.
--Pat
More Option key menu bar tricks in Snow Leopard
Since holding down the Option key brought up a whole new Sync menu, I wondered what other secrets might be hidden in the Menu bar. I started with the Spotlight icon:
Without Option key:

With Option key:

There's no change here. Let's try the clock:
Without Option key:

With Option key:

There is no change here either. Maybe I'm on the WRONG track? Let's try one more, the Battery icon.
Without Option key:

With Option key:

Now we are getting somewhere! Holding down the Option key caused the battery condition to be reported. Since I had no idea what might be reported if the condition was not normal, I did a bit of searching. I went to the Apple Support page for Snow Leopard at http://www.apple.com/support/snowleopard/. I entered "Mac OS X 10.6 Snow Leopard battery condition" in the Search Support box:
I was lead to an article, Mac OS X v10.6: About the Battery menu bar extra for portable Macs. You can find it at http://support.apple.com/kb/HT3782.
On to the Volume icon:
Without Option key:

With Option key:

This is pretty neat! I can actually change the sound inputs and outputs without opening the Sound Preferences. This can be important if you use a microphone, headphones or an external speaker.
Let't try the AirPort icon:
Without Option key:

With Option key:

This is some seriously cool information. It's a bit geeky, but it will be really helpful in troubleshooting AirPort connection issues.
On to the TimeMachine icon:
Without Option key:

With Option key:

This is an interesting one! I will have to check out this feature. Does that mean I can recover files from other computers on my network that are using different backup drives?
I also checked out Displays, iChat, and Keyboard. The Option key did not cause changes in those.
I have lots more to explore in Snow Leopard, but this is enough for today! I hope you are enjoying Snow Leopard if you have it installed. If you are waiting, just look at all the hidden new features!
Pat
Using Speak Text in Snow Leopard
One feature that I use every time I write an entry for this blog is "Start Speaking Text." This useful command means that my computer will read text that I select to me. When I am editing a new post, I will often read over my mistakes. But when the computer is reading the text to me, I can spot errors in what I have typed and I can hear places where what I have written is awkward or unclear. I also use this command to have text from the Internet and emails read to me.
Getting to this feature was not easy in Mac OS X 10.5, Leopard, but I had learned how to get there:
Click here to read more...
Traveling with your Mac
In taking our family to the beach we packed 6 Mac laptops (and two Windows PCs), 6 iPhones (plus 3 Blackberries and 3 assorted cell phones), a Nintendo Wii, 3 Nintendo DS and at least 4 iPods.
While we did not spend our entire week with the “electrons,” our family was certainly “connected!” Add 11 digital cameras to the mix, and our days were well-recorded.
Taking all those electronic devices to the beach and expecting them to work requires a bit of packing. Since six families were involved, there were a few “forgotten cords, cables, and adapters.
Let’s make a quick checklist to help you pack for your next trip.
Click here to read more...
Do you back up your external drives?
Along with a few other pieces of hardware, I took my favorite portable hard drive and my favorite drive gadget, the NewerTech Voyager Q.

Is your Internet connection down? Part 2
There can be lots of other problems with Internet connections besides those listed in Part 1. While that article dealt with problems that affect both wired and wireless connections, today we will focus on wireless problems.
Years ago when I bought my first Apple AirPort, no one else around me had a wireless Internet connection. My PC neighbors were amazed that I was able to be on the Internet without having a cable connected. Some of them eventually bought wireless set-ups of their own and they were stunned by the difficulties in setting up their new routers while my AirPort made the task so easy.
After a time things began to get ugly. Instead of being able to “see” one wireless network, I had several to choose from in my AirPort menu item. Soon I began having problems with drops in my AirPort signal strength and sometimes I could not even “see” my own network! Click here to read more...
Is your Internet connection down? Part 1
You launch Safari and all you see is a spinning beach ball. Or you’ve been away from your computer and then you come back to go to a web page. All that you get is a spinning beach ball.
So what is going on?
Why can’t you get that web page?
Did your computer mess up--again? Click here to read more...
Keep your MacBook and MacBook Pro batteries happy and healthy
My last four “main” computers have been Apple laptops. I bought a G3 iBook in May of 2001. It was replaced with a 15” PowerBook G4 in the fall of 2003. Then I bought a Core 2 Duo 17” MacBook Pro in late 2006. I recently purchased the new unibody 17” MacBook Pro.
During my years of ownership I have changed from a computer lab environment to being on the road every day and now to working from home.
Each setting required spending at least some time running my computer from the battery instead of from the power adapter. During some days I found myself eeking the last bits of energy out of my battery, so I have learned ways to stretch battery life to its fullest potential.
So how do you make a battery charge last longer? Click here to read more...
Capturing YouTube Videos
http://www.youtube.com/watch?v=9lp0IWv8QZY&fmt=18
There are several ways to capture YouTube videos. While some are geeky and complicated, CosmoPod, an inexpesive software package, makes the task quick and easy. Click here to read more...
Creating and editing PDF files
I do! I often use that information to learn a new technique. I also use it to prepare presentations for my user group, teach a class, ore even write a blog post.
Most of the information that I save will never be printed out. I will read it on my computer screen. I will want to be able to search the information. I will want the option to add comments or highlighting and I want to preserve the links in the article. I might also want to be able to combine several articles into a single document. Click here to read more...
Windows switcher or Mac virgin?
Today brought an interesting email from one of our clients:
Pat, I have made this mistake over and over. When visually looking at your iCal in monthly view, the appointments hug the left side of the date box and (it) is confusing as the date next to the text is the previous day. I can't begin to count the mistakes I had made by looking at appointment and seeing the date next to it (date is right justified). Is there some setting that can either move date to right or appointments to the left. It is visually wrong and quite unlike Apple.
When I take a look at my calendar, it is difficult to see the problem:
Click here to read more...
New MacBook Pro - Two Week Report
So what do I think? Was it a wise purchase? Did I choose the right options? Click here to read more...
Removing False Invaders

I explained what the icons were--but I did not explain how to get rid of them. I thought about it, but I had spent several days on that post and it was time to get it online. When I publish a post, I usually mention it on Twitter. As I was getting ready to write, this message came up in my Twitter Stream:

What a coincidence! I tweeted this back:
Who is invading my computer?

I have a similar icon:
Click here to read more...How to change the highlight color for text
Hi Pat,
This is an older post but hopefully you may get this: I see in this post you say that the default for TextEdit's highlighting color for the Find function is yellow.
Well, when I restore to default the color I get is this almost invisible pale blue-gray. Which makes "finding" tend to involve lots of squinting and hunching and glaring at my page. Why won't the default color yellow work as my Find default? I'm on a MacBook 10.4, if that helps. Click here to read more...
New MacBook Pro 17" First Thoughts

My new 17” MacBook Pro had arrived! It was time to begin my new adventure. Click here to read more...
Time for a new Mac?
Think of the changes! Click here to read more...
Is Your Mac Slow? - Old Programs?
At Bob LeVitus Consulting, we work with many customers. More than a few have been using Macintosh computers for many years. They may have owned four or even more earlier Macs. When they purchase a new computer, they use the Migration Assistant that appears as a part of the set-up process to move their older files and applications to their new computer. Click here to read more...
Did They Tell You About the Option Key?
While this little key sits quitely between the Control and Command keys, you may not have discovered its hidden powers. Click here to read more...
When is it time to reformat a hard drive?
Griffin Technology 25% Discount
Click here to read more...
Bee Docs timline 3D sale
Right now, I have one for our family. I have recorded the dates of significant events in our lives. I find this very useful in my project of getting all of our family photos and mementos in order. Many of our early family photos have no dates on them and most are in boxes instead of albums, so as I sort new ones, I find myself adding lots of dates to my timeline. Click here to read more...
Macworld Bargains
Missing a Macworld is difficult on many levels. It’s not just about missing the keynote and the Apple booth--in fact in the scope of Macworld, those are pretty minor. Macworld is really about fourthings, the people, the training, the products and the networking.
Click here to read more...
Christmas Cards Addressed?
Where did the year go? Have you started your Christmas card list? Would you like to print the envelopes out easily?
Getting ready to send out the cards can be a lot easier if you spend some time getting ready, then use your computer and printer to streamline the process.
The first task is to clean up your address book a bit.
Click here to read more...
How to indent paragraphs
When I took typing in high school, my teacher told us it press the space bar 5 times, and then begin typing. If we were using one of the fancier typewriters, there might be a tab key. It automatically skipped forward five spaces… Click here to read more...
Where, oh where did my icons go? - Part 1

I have been asked that same question several times in the past few days, so I know some of you probably have had the same problem. And even if you knew the answer, it is pretty easy to forget some of the tiniest details of the Mac OS X interface.
Do you see that tiny little “jellybean” in the upper right corner of the window above? That little tiny icon is the source of the problem! Click it and the toolbar is gone – just gone! Click it again and the missing icons will quickly reappear. But if it has been a while since you accidentally clicked that jelly bean, it can sure make simple tasks difficult!

Of course, not every window has a toolbar at the top. If there is no toolbar, there is no jellybean:

Here are some other windows with toolbars and jelly beans. This one is Pages:

This is Word 2008:

Even more interesting is the Finder window. When you click the jellybean, the left sidebar also disappears:


Next time the icons are “just gone,” remember the jellybean!
Pat
Did you know iCal could do this?
But, how can you make a list of events from one or more calendars?
First you need to select the specific calendar (or multiple calendars) by selecting them. You can show or hide calendars events by checking or unchecking the box by the calendar’s name.
Now, if you want a list of events, how do you get that?…
Click here to read more...
Making sense out of SMS or text messages
My five children fall into some of those age groups, and they are much more likely to embrace new technologies a bit more quickly than I do. However, being a technologist means that I have to stay current to help you.
One of the newer things is text messaging. Everyone under 30 seems to just get it, and those over 50 probably need a little help in figuring this one out.
Three of my children don’t have land line telephones. Their cell phone is the only way to reach them. They also attend lots of meetings and appointments when having their telephone ring is not appropriate… Click here to read more...
What do you keep under your MacBook?
In each discussion, various objects and surfaces have been suggested as the perfect thing to keep under a portable computer. Notice I did not call them laptops. These days Apple and most other manufacturers call them portables. They get to hot to comfortably rest them on your lap!
There were lots of suggestions for different articles to place under the computer. One gentleman suggested placing the computer directly on a wooden desk and rationalized that the desktop would act as a heat sink. Another woman said she uses her MacBook sleeve, made out of wetsuit material, to protect her legs from the heat. Another person said they use a thick coffee table book. All of these suggestions are BAD ones!…
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Taking notes from the web
There are many ways to capture and store information from the web. For example, if I go to a recipe site on the web I can use their tools to store my flies on their website. However, I vist too may sites to find this an effective method of storing recipes!…
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How to add custom paper sizes
I hope you checked out a few print dialog boxes. If you did, you probably found that there are lots of papers and sizes that were listed, but your applications did not have them in their list…
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Just what size is it?
| Paper and envelope sizes confuse me! While I know that US letter paper is 8.5 x 11”, and US Legal paper is 8.5 x 14”, that is only the start of the sizes that can appear in a print dialog box. Of course, just where to select a paper size in a Macintosh application is also undergoing changes. In TextEdit, paper size is selected in File -> Page Setup. The size choice will look similar to this if you have not selected a specific printer:… |
Training, Training, Training
Don McAllister creates weekly videos on these programs and a lot more at ScreenCastsOnline. His programs are well-done and easy to follow. While there is a free edition of his programs, the videos offered with a membership to ScreenCastsOnline offers so much more! The videos are larger in size, sometimes offer extra content, and there are members-only shows. Click here to read more...
Computer Troubles or Power Problems?
Now, wait just a darn minute! Are you sure some of the blame isn’t yours?
I have been getting lots of calls about Macs not working as they should. These are the same kinds of problems that I saw at about the same time last year – and the year before – and the year before.
I am hearing about Time Machine backups that fail, computers that are having hard drive catalog errors, and programs that suddenly quit. When I run Disk Utility First Aid on the drives, I am seeing lots of errors. I haven’t seen this many hard drive errors since early last fall. In fact, I have even had trouble with my own computers.
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Rethinking Periodic Maintenance.
The July issue of Macworld magazine has a series of very good troubleshooting articles. Much of the content has also been made available on the web site. Dan Frake’s article, Five Mac maintenance myths has brought quite a few comments. In reading them, I was compelled to add my own. This is what I wrote: Click here to read more...
The case for using TextEdit as your word processor, Part 1
That technician should be drawn and quartered! There are always things that need to be moved to a new computer and leaving a client without his "past" is cruel and heartless!
One of the things this gentleman is missing are his templates as they were called in AppleWorks or his stationary pads, as they are called in Mac OS X.
Are you still using AppleWorks? It will run in Mac OS X Leopard, but it is so ancient that it is probably past time to put it out to pasture. It must be run in Rosetta these days, and that makes your newer computer work much harder. Newer products take advantage of the features built into Mac OS X such as the ability to search a document using Spotlight and to view a document in the finder without opening the application itself. Applications that run natively in Mac OS X use common interface elements such as FontBook and the ColorPicker as well as Inspectors which make it much simpler to use advanced commands and features. Click here to read more...
Aging eyes and tiny type on the web and in Safari
Sometimes it is not the whole site, but just a particular section: Click here to read more...
Does your computer do strange things?
The message writer said "The screen will freeze before flashing a solid blue and then return to normal." Several people responded, most suggesting a hardware problem. Click here to read more...
Bob LeVitus is presenting seminars in metro Washingtion DC
These seminars will be much like attending his seminars at Macworld Expo, except the price is MUCH cheaper!
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Know when to fold 'em!
The truth is that I may head up the stairs around 10 in the evening, but that does not mean that I put away my computer till a few hours later. I just love the convenience of a MacBook Pro, a good wireless network and Skype! I do some of my best reading and writing curled up in my bed. Of course, my husband is totally tied to paper, but who needs to hold paper to read and write these days! Click here to read more...
ScreenCastOnline Tutorial for Vector Designer
I own Adobe Illustrator. I can't say I use it much, but I occasionally work with a client who needs help and I can usually figure out what is wrong or I can point them to a good resource for help. The learning curve for Illustrator is so steep, that I just never use it for my own projects. Click here to read more...
Fragmentation - Do I need to De-frag my Mac?
The most interesting part is that you can almost divide the room into the anti-defragging group vs. the "you must defrag" group based on the color of their hair!
Now just wait a minute--before you begin thinking age discrimination, you need to know that not all of us gray-haired people people are in the defrag camp, it is just that there are way too many of us there. Click here to read more...
How to write a date
While many things can best be sorted by a title, many items that we store on our computer work best by date. For example, each time I buy something on the Internet, pay a bill, or receive a password, I make a pdf of the document and store them is a folder that I call Passwords and Receipts.
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Teaching an Old Dog New Tricks – Part 1: Fonts and Spacing
Much of a typing class was spent learning how to lay out a document. Students learned the rules for spacing, paragraph format and page layout. Times have changed with the use of computers and word processing software, but many of the old-time rules are still used. Unfortunately those rules help to produce documents that are impossible to correctly format in a modern word processor. I will take a look at some of those old rules over the next few blog entries and show you the current way to handle text in a wide variety of applications.
We will begin with spacing after punctuation marks such as periods, colons and semicolons.
Back in the days of typewriters, most had a "well" of bars that contained the letters. Click here for a picture. Each of these bars were the same width and so all letters produced by the typewriter were the same width. The font produced by using the typewriter is called a monospace font today. Here is a example of what type would have look like along with the same line in a proportional font Click here to read more...
Checking your spelling
For you, the end user it means that when you make a spelling error, the same database is used to check the spelling of a word. This means when you add a word to your user dictionary in an application such as Mail, that same user dictionary is used to check the spelling of the same word in TextEdit, Pages, Keynote and a wide variety of third party applications.
For example, each time I type my last name, Fauquet, it is underlined with red dots as shown in the illustration below. Click here to read more...
Links in my emails won't work
There are several things that can cause a link to break: Click here to read more...
I lost my arrow!
NOT!
I couldn't do without my 17'" MacBook Pro with a screen resolution of 1680 x 1050. I love having that 20 HDTV that connects to my computer and functions as a second monitor. I don't know how I could work if I could only use one program at a time, but I hate not being able to find that little tiny arrow that is my cursor. It gets lost among the windows and among photos of the grandchildren that are my frequent finder backgrounds.
I give lots of presentations from my computer and being able to locate my cursor needs to be easy and effortless. My favorite cursor locator is a freeware application, Mouse Locator from 2Point5Fish.com. Whenever Mouse Locator pops up during a presentation I am sure to get several questions regarding exactly what that neat "thing" is that appeared on my screen. Click here to read more...
Too many fonts!
Over the years we have received many calls from clients who decided to take the matter into their own hand and suddenly their computer or their favorite application will no longer work. This is not a good situation. It requires doing an archive and install of the operating system to correct the problem. If an application such is Microsoft word begins acting strangely, you will need to re-install it.
So just which fonts are needed?
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Labels and how they work
Back in the days of Mac OS 9, there was a feature that allowed the user to add a color label to icons of folders, documents, and even applications. While they make your screen more colorful, they can also be very useful in making items stand out. While this feature was missing in the earliest versions of Mac OS X, it was eventually re-introduced. Click here to read more...
How to change names on drives, icons and folders
The question is an interesting one. It is not totally clear to me exactly what is being asked. While icons can have labels, I suspect John was asking how to change the name of the drive. Just in case, I will also talk about icon labels at the end of this entry.
If you want to change the name of a drive or a folder or even a file, there are several ways to do this. The most obvious is to click and hold on the name with your mouse. Of course there are several "states" that the icon name could be in.
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Hooray for Expose!
Trying to get to the desktop can be a daunting task. With the advent of Mac OS 10.3, Apple Inc. introduced Expose´. Suddenly pressing one key (F11) cleared away all the window and let me get to the files on my desktop!
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How full is too full?
When they call and we begin unraveling their problem, some will tell us that they were downloading a huge file from the Internet. Others will recount that they had been seeing a message that indicated that their startup drive was almost full, but they did not know what to do, so they ignored it or they were waiting to call us in the morning. What should they have done? When is a hard drive too full?
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Advanced Google Searching
The type of search we are going to perform is one using the "intitle:" query. And for our example, we are going to search for the song "Happy Birthday."
Our search query will look like this:
intitle:"index.of" (mp3|aac|mp4)happy.birthday -html -htm -php
Of course, each space or lack of space is VERY important, so let's take it apart.
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Got some time to waste?
I am NOT -- except, sometimes. We bought our first Atari game system around 1979. That was definitely not my thing, though my husband and children loved it! It has been followed over the years by many other game systems, few of which ever caught my attention. Somehow, I am not into first person shooters and the other styles of games that are on most gaming consoles don't do much for me.
However, on my computer, I do have a folder of games. They tend to be be puzzle, word and card games. Over the years, I have learned the importance of games in working with computer users, particularly older users. We must train our eyes to see details such as links and buttons on web pages, icons and words in application menus and small details in general on the computer screen. Click here to read more...
